Customer Service Representative

Description We are looking for a Customer Service Representative to support a fast-paced operation in Fort Worth, Texas. This contract opportunity with permanent potential is ideal for someone who enjoys helping customers, managing order details with accuracy, and working closely with both office and warehouse teams. You will play an important part in keeping product orders and shipments moving smoothly in a dynamic environment connected to the golf equipment industry.

Responsibilities:

• Enter customer and order information accurately into company systems while maintaining organized records
• Respond to customer inquiries with professionalism and provide timely updates on orders, shipping activity, and product availability
• Coordinate with internal departments to help ensure domestic and international shipments are processed correctly and on schedule
• Work across office and warehouse areas to confirm order status, resolve discrepancies, and support day-to-day fulfillment needs
• Review order details carefully and address issues related to documentation, quantities, or delivery information
• Communicate with team members to keep workflow moving efficiently in a busy distribution setting
• Assist with tracking shipments and following up on outstanding order questions to support a positive customer experience Requirements
• Previous experience in customer service, order support, or a related administrative role
• Strong data entry skills with a high level of accuracy and attention to detail
• Ability to communicate clearly and professionally with customers and internal teams
• Comfortable working in both office and warehouse-adjacent environments as needed
• Able to stay organized and manage multiple priorities in a fast-moving workplace
• Basic computer proficiency and confidence learning company systems and processes
• Dependable work habits and a team-oriented approach to problem-solving TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies.

We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .