Customer Service Representative

Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, nation-wide brand, committed to providing affordable and accessible Pilates to the community. Class formats target a wide range of clients' needs - from young to more senior and beginner to advanced. For more information, visit www.clubpilates.com

POSITION

The purpose of the Sales Representative is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Introductory Classes. The Sales Representative also assists with retaining current members. Pilates fitness knowledge or background is preferred but not required.

REQUIREMENTS

Flexible availability to work early mornings , days, evenings and/or weekends based on assigned schedule. Applicants must have flexible availability. Excellent sales, communication, and customer service skills required Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training Ability to stand or sit for up to 8 hours throughout the workday Hearing sufficient to understand conversations, both in person and on the telephone Must be able to work under pressure and meet tight deadlines Must communicate professionally and effectively to clients and colleagues Must have excellent interpersonal and speaking skills Must have proficient computer skills Valid drivers' license and access to reliable transportation.

RESPONSIBILITIES

Execute sales process of lead generation, follow up, and close Conduct tours of the facility while establishing a relationship and targeting individual's needs and wants Build relationships with members for excellent membership retention and customer service

USE OF TOOLS

Social media applications on phone/tablet/computer Standard office equipment including computer/tablet, telephone, voicemail, and text messaging system Ability to learn and use the Club Ready software system

COMPENSATION AND BENEFITS

This position offers hourly compensation based on experience and performance Free Pilates group classes Employee discount on products About Club Pilates Bear Club Pilates Bear is seeking to build on our great team culture and add team members that agree with our philosophy of valuing and supporting each other and our members toward mutual success and health! We have a great team with very supportive leadership and are looking to add those who are excited to contribute their skills toward creating the best studio culture that we can.

Job Type:

Part-time Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) Employee discount

Shift:

Day shift Evening shift Morning shift Application Question(s): Are you able to assist with studio opening weekday hours starting at 5:30am?

Experience:

Retail math: 1 year (Required) Customer service: 1 year (Required)

Sales:

1 year (Required)

License/Certification:

Driver's License (Required) Shift availability: Day Shift (Required) Night Shift (Required)

Work Location:

In person