Customer Service Representative
Job
Robert Half
Palo Alto, CA (In Person)
Full-Time
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Job Description
Description Customer Service Representative Job Description We're seeking a customer-focused Customer Service Representative to support clients and ensure a positive experience across all interactions. This role handles inquiries, resolves issues, and builds strong relationships with customers in a fast-paced environment.
Key Responsibilities:
+ Respond to customer inquiries via phone, email, or chat in a timely manner + Resolve issues, complaints, and requests with professionalism and accuracy + Maintain detailed records of interactions and follow-up actions + Collaborate with internal teams to address customer needs + Identify opportunities to improve customer experience and processesRequirements Qualifications:
+ 1-3+ years of customer service or support experience + Strong communication and problem-solving skills + Ability to manage multiple priorities in a fast-paced environment + Proficiency in CRM systems and Microsoft Office or Google Workspace + Positive, solutions-oriented mindset with strong attention to detail TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .Similar remote jobs
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