Customer Service Representative

Customer Service Representative Job Responsibilities:

Serves customers by providing product and service information. Attracts potential customers by answering product and service questions. Opens customer accounts by recording account information. Maintains customer records by updating account information. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed. Customer Service Representative Qualifications /

Skills:

Customer service Product knowledge Market knowledge Quality focus Problem solving Documentation skills Phone skills Listening Resolving conflict Analyzing information

Multi-tasking Experience Requirements:

Familiarity with various billing systems, Excel and Microsoft office software a plus Previous experience in a billing system, especially in customer account setup/updating, preferred but not required

Pay:

$16.00 - $18.00 per hour

Benefits:

401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance

Work Location:

In person