Customer Service Representative/Administrative Assistant

Join a top-notch organization that offers a generous benefits package to our employees. With a 100% employer-paid employee health insurance plan, an amazing profit sharing program, and a variety of policy offerings to choose from, our company's total compensation package is just one of the many things that makes us an employer of choice in Mercer County! For over 5 decades we have been committed to providing quality products and exceptional service to the Metal Construction Industry. Since 1969, the company has been a leading manufacturer of metal roofing and siding panels, matching trims, decking, structural components, custom-engineered metal buildings, as well as complete self-storage packages. Our organization continues to grow to meet the needs of our customers. We are locally owned and operated, with a sales team dedicated to providing the best customer service.

Job Summary:

We are seeking a reliable and detail-oriented Customer Service Representative/Administrative Assistant to support daily office operations and assist the Sales Department. This role combines customer service, general administrative duties, and sales support.

Duties:

• Perform general clerical duties such as filing, data entry, and handling correspondence.
• Review quotes for accuracy, completeness, and compliance with company pricing
• Distribute order paperwork to plant staff for product fulfillment/production.
• Prepare bills of lading for outgoing shipments.
• Perform data entry tasks accurately and efficiently.
• Assist with answering incoming calls, responding to customer inquiries, and directing calls to appropriate team members.

Qualifications:

• Attention to detail is critical
• Proven record of solid work history that displays dedication to the company
• Strong communication skills with excellent phone etiquette
• Must demonstrate initiative, be highly motivated, and work effectively as a self-starter, with the ability to manage responsibilities and proactively support the team
• Ability to multitask and prioritize tasks effectively
• Proficient in Windows and MS Office applications
• Ability to work in a fast-paced environment while maintaining a positive attitude This position offers the opportunity to work in a dynamic customer service environment where you can utilize your communication skills and passion for helping others.

If you are a motivated individual with a dedication to providing top-notch customer service, we encourage you to apply for this position.

Job Type:

Full-time Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Education:

High school or equivalent (Required)

Experience:

Clerical:

3 years (Required) Ability to

Commute:

Sandy Lake, PA 16145 (Required)

Work Location:

In person