Customer Service Representative

Customer Service Representative SoFi - 3.2 Addison, TX Job Details Part-time | Full-time $25.07 - $30.19 an hour 1 hour ago Qualifications Computer operation Customer relationship building Phone communication Computer literacy Administrative experience Customer engagement Customer support Productivity software Full Job Description Job Overview We are seeking a dynamic and enthusiastic Customer Service Representative to join our team! In this vital role, you will be the friendly face and voice of our organization, providing exceptional support to our valued customers. Your energy, organizational skills, and dedication will help ensure every customer interaction is positive, efficient, and memorable. This paid position offers an exciting opportunity to develop your office management and customer support skills while contributing to a vibrant team environment. If you thrive in fast-paced settings and enjoy helping others, this role is perfect for you! Responsibilities Greet customers in person at the front desk with professionalism and warmth, creating a welcoming atmosphere Manage multi-line phone systems to handle inquiries, direct calls efficiently, and provide prompt assistance Maintain accurate data entry using computer skills, including Microsoft Office and Google Workspace applications Assist with office management tasks such as filing, proofreading documents, and organizing records Support administrative functions like calendar management, appointment scheduling, and document proofreading Handle customer support requests via phone or email with excellent phone etiquette and patience Perform clerical duties including data entry, filing, and managing office supplies to ensure smooth daily operations Requirements Proven experience in office management or administrative roles with strong organizational skills Excellent computer literacy including proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry tools Prior experience working at a front desk or as a receptionist is highly desirable Strong customer service skills with the ability to communicate clearly and professionally over the phone and in person Bilingual abilities are a plus to serve diverse customer needs effectively Knowledge of QuickBooks or bookkeeping experience is beneficial but not required Ability to manage multiple tasks efficiently while maintaining attention to detail and time management skills Previous clerical experience in medical or dental reception is advantageous but not mandatory Join us as a Customer Service Representative where your positive attitude and organizational prowess will make a real difference! We value energetic individuals eager to grow their career while delivering outstanding service every day.

Pay:

$25.07 - $30.19 per hour

Work Location:

In person