Customer Service Representative

Customer Service Representative 800 Summa Drive, Elkhart, IN 46516 $21

• $25 an hour
• Full-time $21
• $25 an hour
• Full-time Job Summary We are seeking a dynamic and enthusiastic Customer Service Representative to join our team!

In this vital role, you will be the friendly face and helpful voice that ensures our customers receive exceptional support and service. Your energy, organizational skills, and ability to handle multiple tasks with professionalism will help create a positive experience for every client. This paid position offers an exciting opportunity to develop your office management, clerical, and customer support skills while working in a fast-paced environment. If you thrive on helping others and enjoy working with a diverse team, we want to hear from you! Duties Greet customers warmly at the front desk and assist with inquiries via multi-line phone systems Manage appointment scheduling, calendar management, and office correspondence using Microsoft Office and Google Workspace tools Handle data entry, filing, and document proofreading to ensure accuracy and organization Provide excellent customer support by addressing questions, resolving issues, and guiding clients through processes Maintain office operations by managing phone etiquette, office supplies, and clerical tasks such as filing and record keeping Support administrative functions including bookkeeping, billing, and basic office management duties Assist with special projects such as medical or dental receptionist tasks, including patient check-in/out and appointment coordination Skills Proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications Strong organizational skills with the ability to multitask efficiently in a busy environment Excellent phone etiquette and communication skills; bilingual abilities are a plus Experience with QuickBooks or similar bookkeeping software is preferred Prior office experience or clerical experience demonstrating attention to detail and accuracy Knowledge of front desk procedures, multi-line phone systems, and data entry best practices Ability to manage time effectively while handling multiple responsibilities simultaneously Personal assistant or medical/dental receptionist experience is advantageous but not required Join us in delivering outstanding customer service while advancing your career in a vibrant office setting! We are committed to fostering an inclusive environment where your skills can shine. All positions are paid roles designed to support your professional growth.

Pay:

$21.00

• $25.

00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance

Work Location:

In person