Customer Service Representative

This position will be a temporary position with h ours to be 32-40 a week and 8 hours a day Shift hours may vary slightly but looking closely to that window of time. We need and energetic front facing CSR that has overall experience with all administrative roles and adaptive to learning new skills and have a general idea of all standard office equipment and products. This is a need that we are looking to fill very quickly. Standard Background required. Overview InSync is looking for a part time Customer Service Representative and become the friendly, professional face of our organization! In this vital role, you will deliver exceptional support to our customers, ensuring their needs are met with enthusiasm and efficiency. Your positive attitude, organizational skills, and ability to handle multiple tasks will help create a welcoming environment and foster lasting relationships. This paid position offers an exciting opportunity to develop your office management and customer service expertise in a fast-paced setting. Responsibilities Greet visitors and clients at the front desk with warmth and professionalism, managing multi-line phone systems to direct calls accurately. Provide outstanding customer support by answering inquiries, resolving issues promptly, and maintaining a positive experience for all contacts. Manage office operations including data entry, filing, and maintaining organized records using Microsoft Office, Google Workspace, and other computer skills. Handle appointment scheduling, calendar management, and coordinate meetings or appointments efficiently. Assist with clerical tasks such as proofreading documents, managing correspondence, and supporting administrative functions like bookkeeping and office supply inventory. Support office management duties by overseeing phone etiquette standards, maintaining filing systems, and ensuring smooth daily operations. Perform general reception duties that may include medical or dental receptionist tasks, personal assistant responsibilities, or supporting other administrative staff as needed. Skills Proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications. Strong organizational skills with the ability to prioritize tasks effectively and manage time efficiently. Excellent communication skills with a focus on phone etiquette; bilingual abilities are a plus for serving diverse clients. Experience with multi-line phone systems and front desk operations in an office environment. Knowledge of QuickBooks or bookkeeping experience is advantageous for handling financial records. Demonstrated clerical experience including data entry, proofreading, filing, and general administrative support. Familiarity with medical or dental receptionist duties is beneficial but not required; a background in office management or personal assistant roles is valued. Join us in delivering exceptional service while advancing your career in a supportive environment that values your skills and dedication!

Pay:

$25.00 per hour Application Question(s): Can you work part time hours during the middle of the day? Can you summarize your experience with common office programs and technology?

Work Location:

In person