Customer Service Representative

Adecco is currently assisting a local customer in their search for Customer Service Representative positions in Charlotte, NC. This is a great opportunity to further your existing skills as a Customer Service Representative while learning new ones to assist you in your career. The best part is you would be joining a winning culture with Adecco while on assignment with our customer and have access to all our Adecco Perks!

Perks:

Shift:

Monday-Friday, 7:30 AM - 4:30 PM or 8:00 AM - 5:00 PM (Onsite) Weekly paycheck

Pay:

$21.64 / hr Access to Adecco's Aspire Academy with thousands of free upskilling courses

Responsibilities:

Communicate with store managers, technicians, and internal teams to coordinate service requests and provide customer support Process work orders, prepare quotes, and update systems following customer-specific requirements (ROEs) Track service activities and provide updates, ETAs, and issue resolution to customers and internal stakeholders Maintain customer records, support billing inquiries, and assist with resolving payment or invoice discrepancies

Requirements:

High School Diploma/GED required; BS/BA degree in a business or financial field preferred 3-5 years of experience in order-to-cash, billing operations, accounts receivable, or related finance/operations Strong customer service and communication skills, both written and verbal Ability to manage multiple tasks and priorities in a fast-paced environment with strong attention to detail and proficiency in Microsoft Office This role is being recruited for by one of our Centralized Delivery Team and not your local Branch. To be considered, please follow the steps included upon your application. For instant consideration for this Customer Service Representative position with Adecco in Charlotte, NC, apply today! •

Pay Details:

•$21.64 to $21.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance •

Massachusetts Candidates Only:

•It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.