Customer Service Representative

POSITION TITLE

Customer Service Representative/Teller - Full time

DEPARTMENT

Operations

REPORTS TO

Operations Officer/Operations Specialist Job Duties:

Perform daily tasks related to the following: Handles daily deposits for checking and savings accounts and accepts payments. Accepts stop payment requests and address changes, distributing to the proper personnel for processing. Processes night deposit and mail-in deposits. Sells cashier's checks, and offers other Bank services when appropriate. Maintains proper cash level in drawers, keeps cash secure, and maintains a level of safety for the Bank. Assist with certifications. Verify cash turn-in under dual control; balance vault under dual control. Has direct responsibility to maintain a harmonious and cooperative work environment with all employees at all times. Performs other tasks requested by supervisor as they relate to the Bank and its functions. Adhere to all company policies and procedures. Will follow BSA and Compliance guidelines. All other duties as requested by management.

Minimum Requirements:

High School diploma or general education degree (GED). Prior cash handling experience preferred. Must be able to perform all over-the-counter customer services. Must exercise accuracy, alertness, good judgment, courtesy, tact, and patience. Maintain confidentiality of Bank and customer records and transactions. Ability to balance cash and have basic mathematical competency. Ability to monitor own work to ensure quality and possess organizational skills. Strong interpersonal skills and written/oral communication skills; able to deal effectively with a variety of people.

Salary Range:

$19.00 to $25.00 Hourly Your actual base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. At the time of hire, and as a condition of employment, applicant must comply with a background screening. Send resume to HR@yourcbsm.com