Customer Service Representative

Location:

Amherst, NY Pay:

$19 Per Hour English $21 Per Hour Spanish Bilingual

JOB SUMMARY

Looking to build a stable career where your work actually makes an impact? At Firstsource Advantage, we're hiring Account Representatives (Collections) to help customers find solutions and get back on track financially, while building valuable skills in communication, negotiation, and problem-solving. We offer guaranteed full-time hours, so you can count on a steady paycheck, plus job stability with real opportunities to grow. You'll get structured training, clear expectations, and support from a team that has your back. If you're reliable, a strong communicator, and ready to learn, this is a chance to build a career, not just take a job.

BENEFITS

Guaranteed full-time hours (40 hours/week) Steady schedule you can rely on Paid time off (available after training is completed) Paid Training from day one Medical, Dental, and Vision Insurance (eligible after 90 days) 401(k) Retirement Plan with company match (eligible after 90 days) Monthly Incentives and Recognition Programs Career growth opportunities - we promote from within

Pay:

$19.00 - $21.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance

Work Location:

In person