Skip to main content
Tallo logoTallo logo

Customer Service Representative - State Farm Agent Team Member

Job

Ileana Cabrera-Rodriguez - State Farm Agent

Coral Gables, FL (In Person)

Full-Time

Posted 1 day ago (Updated 10 hours ago) • Actively hiring

Expires 6/25/2026

Apply for this opportunity

This job application is on an outside website. Be sure to review the job posting there to verify it's the same.

Review key factors to help you decide if the role fits your goals.
How is this calculated?
Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
39
out of 100
Average of individual scores

Were these scores useful?

Skill Insights

Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.

Job Description

Benefits:
License Reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development
ABOUT OUR AGENCY
Our agency opened in 1991 and is a well-established team of nine with a long history of success. I bring a diverse background including experience in government, the medical field, and insurance prior to opening the agency. Throughout my career, I've consistently been a top performer, ranking in the top 10% of the company and earning many of State Farm's top awards. I hold a Master of Science in Management from Florida International University and have been married for 36 years. I take pride in both my professional accomplishments and the strong relationships I've built over time. We stay involved in the community by supporting organizations such as the Miami Rescue Mission and the Cuban Catholic Church. For our team, we offer paid parking, health benefits, a 401(k), an Aspirant program, ongoing training and professional development, team outings, travel incentives, and private office spaces for both sales and service roles. Our office culture is supportive, team-oriented, and focused on delivering exceptional customer service. We're looking for someone who is hungry, self-driven, and accountable - someone with strong integrity, good judgment, and a desire to grow as part of a high-performing team.
ROLE DESCRIPTION
As a Customer Service Representative - State Farm Agent Team Member with Ileana Cabrera-Rodriguez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES
Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions.
QUALIFICATIONS
Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.