Customer Service Representative

Customer Service Representative Cemstone Products Company - 3.3 Mendota Heights, MN Job Details $20 - $24 an hour 6 hours ago Benefits Wellness program Health insurance Dental insurance Paid time off Employee assistance program Life insurance Retirement plan Qualifications High school diploma or GED Customer complaint resolution

Full Job Description Job Summary:

Cemstone® has become synonymous with high quality products and unparalleled service in the ready-mix concrete industry in the upper midwest. Our reputation is reflected in the structures we've helped create and our long-held and long-practiced commitment to our core values. Here's your opportunity to join an amazing family-owned business that has been around for nearly 100 years!

What You'll Do:

Provide effective customer service and dispatch support through in-depth knowledge of company products, programs and services.

Essential Duties and Responsibilities:

Talk with customers by phone and enter data into computer system. Solicit future orders from customers and enter orders into computer system. Negotiate with customers' acceptable delivery times to prevent lost orders. Document customer complaints and forward to Dispatch Manager and/or Sales Representative. Assist Dispatch Manager in tasks as required.

Requirements:

High School Degree or General Education Degree (GED). Three to five years related customer service experience, and/or training or equivalent combination of education and experience.

Pay:

$20.00-$24.00 per hour Benefits Medical Insurance Dental Insurance Life Insurance Retirement Plans Paid Time Off Wellness Program Education Assistance Employee Assistance Program Closing If you are interested in becoming part of our team, please apply online today. We are proud to be an Equal Opportunity Employer. We recognize that a diverse workforce is essential and strongly encourage qualified women, minorities, individuals with disabilities and veterans to apply. Join us in building a diverse and talented workforce that reflects the communities we serve.