Customer Service representative

Customer Service representative Franksville, WI 53126 $20

• $25 an hour
• Full-time $20
• $25 an hour
• Full-time Job Summary We are looking for a reliable and detail-oriented Sales & Administrative Coordinator to support daily operations, sales order processing, and accounting functions.

This role is ideal for someone who thrives in a fast-paced environment, has strong organizational skills, and enjoys working across multiple business functions including customer service, sales support, and accounts receivable. Duties Answer and route incoming phone calls promptly (within two rings) Process quotes into sales orders accurately and efficiently Print Bills of Materials (BOMs), packing slips, and work tickets Enter new part numbers and maintain accurate system records Acknowledge and update sales orders, including statement notes Prepare and enter customer quotes and orders Maintain and update the shop calendar Perform daily inventory reconciliation Invoice sales orders and process credit card payments Maintain Action Correction Log (Sales) Review and verify incoming checks Generate and maintain daily reports Requirements Proven experience in customer service or administrative roles within an office environment Strong computer literacy with proficiency in Sage 50, Microsoft Office Suite (Word, Excel, Outlook), Adobe and data entry skills Excellent organizational skills with the ability to prioritize tasks effectively and manage time efficiently Demonstrated phone etiquette and professional communication skills in person and over the phone Familiarity with clerical tasks such as proofreading, filing, and data entry to ensure accuracy and efficiency Ability to handle multiple responsibilities simultaneously while maintaining a positive attitude Join us in delivering exceptional service that makes every customer feel valued! This role is perfect for motivated individuals eager to grow their customer service expertise while supporting a lively team dedicated to excellence.

Pay:

$20.00

• $25.

00 per hour

Benefits:

401(k) Dental insurance

Work Location:

In person