Customer Service Vending Solutions

AFC Industries is a dynamic organization dedicated to providing supply chain management solutions for fasteners and assembly components to original equipment manufacturers, assembly plants, and other users of these products. We support a diverse industry base of manufacturers across a broad range of industries. Our experienced team has a proven track record of helping manufacturers and assemblers reduce cost, improve quality, and increase efficiency. We are A Company Culture Devoted to Innovation & Improvement AFC provides localized expertise to customers in particular industries and geographies. We don't have a traditional hierarchical management structure where everyone simply "reports up." Instead, our company is made up of on-the-ground experts operating in an entrepreneurial fashion with the backing and support of an enterprise-grade organization. Sharing cultural values breeds consistency and quality throughout our organization. Collectively, we are committed to a simple management approach, which influences our company culture and our management style.

Customer Service Vending Solutions Primary Responsibilities:

Receive all tooling into P21 for location. (Purchase orders, RMA's etc.). Put away all tooling received into P21 in location. (PO Receiving Report). Responsible for the whereabouts of all in stock tooling at location. All inventory should be assigned to a bin/location. Set up and delete bin locations for all in stock tooling in location. Perform all shipping functions. (Maintaining the quality and 100% accuracy of all outgoing shipments.) Greet customers and ensure a great customer experience. Maintain the Issues shelf daily and follow up weekly with outstanding issues that need resolution. (Nothing comes in w/out paperwork). Assist in the speedy resolution of all shipping & receiving inquiries. Crosstrain with the warehouse manager to ensure warehouse standards and workflow. Collect / maintain inventory for regrind purposes as well as sending out any items that need to be ground. Print incoming transfers for backorder items daily. Perform weekly cycle counts on back up inventory. Load vending machines as needed.

Qualifications and Requirements:

H.S.

Diploma Preferred Skills:

Microsoft Office:

Outlook, Excel, Word Basic computer skills Organizational skills Team Player Exceptional written and verbal communication skills

Job Type:

 

Full-time Schedule:

8-hour shift Day shift Monday to Friday, 7:30-4:30

PM Work Location:

 

In-person, Saginaw, MI Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance We are an AA/EEO/Veterans/Disabled employer. #AFC123