Pharmacy Technician Supervisor / COE Call Center

Pharmacy Technician Supervisor / COE Call Center PharMerica - 2.9 Vancouver, WA Job Details Full-time $30.00 - $38.50 an hour 8 hours ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance Employee discount Pet insurance Qualifications Long term care experience Customer service Workflow management (operations management method) Staff scheduling Regulatory compliance in claims processing Employee orientation Mid-level State healthcare regulations High school diploma or GED Team management Staff training Data entry Leadership Medical terminology Healthcare compliance Performance evaluation

Full Job Description Our Company:

PharMerica Overview:

PharMerica is hiring a full-time Pharmacy Technician Supervisor for our COE Call Center in Vancouver, WA! Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today!

Schedule :

Monday - Friday 11:30am - 8:00pm Benefits and perks for you! Medical, Dental, Vision insurance Health Savings & Flexible Spending Accounts (up to $5,000 for childcare) Tuition discounts & reimbursement 401(k) Company Paid Time Off• Shift Differential DailyPay Pet Insurance Employee wellness and discount programs Benefits may vary by employment status

Responsibilities:

Leads and guides orientation, training, competency assessment, and evaluation of Pharmacy Data Entry Technicians, with support from Lead Data Entry Technicians. Oversees data entry workflow and scheduling, with support from Lead Data Entry Technicians. Provides adequate structure, direction, and feedback to data entry staff, in conjunction with pharmacy leadership. Understands all dispensing systems used in the pharmacy and their implications for data entry. May produce reports and keep management informed of unpaid claims and claims pending follow-up. Processes prescriptions by triaging and inputting into computer systems. Maintains current knowledge of Medicaid claim regulations and processes. Ensure technician adherence to local, state, and federal regulations. Ensures productivity and accuracy standards are adhered to. Performs other tasks as assigned

Qualifications:

High school diploma or equivalent. Experience in pharmacy data entry and adjudication; experience in LTC setting; prior leadership experience. Knowledge of Medicaid claims regulations and processes. Basic understanding of drugs, medication terminology, and metric system; ability to operate a computer; workflow management skills; scheduling skills; performance management.

Licenses/Certifications:

As required by state regulations and business needs. Detail oriented; goal oriented, team player, customer service, written and oral communication; leadership. About our

Line of Business:

PharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. We also cater to individuals with behavioral needs, infusion therapy needs, seniors receiving in-home care, and patients with cancer. Operating long-term care, home infusion, and specialty pharmacies across the nation, we combine the personal touch of a neighborhood pharmacy with the resources of a national network. Our comprehensive solutions, backed by industry-leading technology and regulatory expertise, ensure accurate medication access, cost control, and compliance with best-in-class clinical standards. We are committed to enhancing resident health, reducing staff burdens, and supporting our clients' success. For more information, visit www.pharmerica.com. Follow us on Facebook, Twitter, and LinkedIn.

Salary Range:

USD $30.00 - $38.50 / Hour