Owner Relations Associate

Front-line Owner Relations Associate serving as a key liaison between interest owners and our client. This role handles high-volume inquiries and complex case resolution across ownership, payments, taxes, and operations while directly shaping owner trust and experience.

Benefits & Extras:

Stable, growing energy organization Collaborative Birmingham corporate office culture Strong training and leadership support High-impact owner experience role Cross-functional work across departments Contract to Hire position with benefit eligibility

Compensation:

$21-23/hour

Depending On Experience What You'll Be Doing:

Serve as primary contact for owner inquiries Research ownership, revenue, and tax questions Manage cases from intake through resolution Document interactions in case system Partner with internal teams on complex issues Identify trends and escalate systemic issues Provide empathetic, professional high-volume support What You'll Need to be

Considered:

Call center/customer service in non-scripted environment Ability to research and resolve complex inquiries Microsoft Office and CRM/case system proficiency Comfortable in high-volume phone environment Strong communication and organization skills

APPLY NOW!

INDCSV