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Client Care Advisor Supervisor
Job
Home Instead
Huntsville, AL (In Person)
$37,973 Salary, Full-Time
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Job Description
Do you have a passion for helping others? Home Instead is seeking an organized individual to join us in our mission to enhance the lives of aging adults and their families. The Client Care Advisor role manages quality assurance with extensive one-on-one with our clients. The Client Care Advisor is expected to perform a variety of duties that relate to client care including, personal care, care consultations with potential clients and family members, client/caregiver introductions and quality assurance visits with existing clients. They use the consultative sales approach to determine each individual client's needs to provide solutions and create a tailored service plan. They continuously evaluate the plan through a series of ongoing communications and visits to ensure high quality care, client satisfaction and retention as well as opportunities to increase service hours. This is not a Remote position! Travel to Multiple Areas Required! Rotating Weekend are required! Education/Experience Requirements One year experience in home care, health care or senior-related industry required, an equivalent combination of education and work experience may be considered. Must possess a valid driver's license