Part Time Lobby Manager and Sales and Customer Service Associate

Part-Time Lobby Manager / Sales & Customer Service Associate The Little Gym The Little Gym is looking for an outgoing, high-energy team member to join our front desk and customer experience team! This role is perfect for someone who loves working with people, creating a fun atmosphere, and helping families find the right programs for their children. We are hiring for a Part-Time Lobby Manager / Sales & Customer Service Associate for evening and weekend shifts.

Responsibilities:

Greet families and create a warm, welcoming lobby atmosphere Provide excellent customer service through face-to-face interaction, phone calls, and email/text communication Sell memberships, classes, camps, and birthday parties to prospective customers Answer questions and help families choose the right program Manage front desk operations and point-of-sale (POS) system Process enrollments, payments, and account updates Support daily operations and keep the lobby organized and engaging Build relationships with members and create an exceptional customer experience Assist with promotions, events, and lead follow-up Create and manage social media content for platforms such as Facebook, Instagram, and TikTok Capture photos/videos and help promote programs, events, and gym culture online

Qualifications:

Strong communication and people skills Sales experience or confidence speaking with potential customers preferred Customer service, retail, hospitality, theater, childcare, marketing, or front desk experience is a plus Social media experience preferred, especially with Facebook, Instagram, and TikTok Comfortable multitasking in a fast-paced environment Positive attitude with an energetic and professional personality Basic computer and POS system skills Reliable evening availability Weekend availability preferred

Schedule:

Part-time Evening shifts Some weekend availability preferred

Why You'll Love Working Here:

Fun, upbeat work environment Flexible part-time schedule Opportunity to build sales, marketing, and leadership skills Meaningful interaction with kids and families Team-oriented atmosphere with growth opportunities If you love connecting with people, creating engaging social media content, and delivering amazing customer experiences, we'd love to meet you!