Service Coordinator

Glendora Employment Agency, Inc. is a boutique staffing firm located in the foothills of the San Gabriel Valley. We specialize in connecting local employers with local talent. We are currently seeking a Service Coordinator for a roofing company in Azusa.

JOB DESCRIPTION

Duties for this position include, but are not limited to: Handle inbound customer calls and inquiries. Create, update, and track work orders. Process jobs from start to completion. Prepare and maintain project documentation. Manage billing and invoicing processes. Resolve customer issues in a timely manner. Coordinate with internal departments and field teams. Process employee timesheets and support payroll tasks. Prepare customer proposals and estimates. Conduct follow-up calls to ensure satisfaction. Maintain accurate records and data entry. Support daily administrative operations. Other duties as assigned.

MINIMUM QUALIFICATIONS

Ideal candidates should possess the following skills/qualifications demonstrated through previous work experience : Must be fluent in Spanish. At least three years of administrative and customer service experience required. Experience in a construction or service-based environment required. Able to work overtime and weekends if needed. Strong communication and customer service skills. Excellent attention to detail and accuracy. Ability to multitask in a fast-paced environment. Strong organizational and time management skills. Proficient in Microsoft Outlook, Excel, and Word. Previous customer service or administrative experience. Reliable and able to meet deadlines.

Position Type:

Temp-to-Hire Schedule:

Monday•Friday from 6:30am•3:30pm

Pay Rate:

$26•$27/Hour (Depending on experience)

Pay:

$26.00•$27.00 per hour Application Question(s): Are you fluent in Spanish? How many years of customer service experience do you have? How many years of service coordinating experience do you have? Are you currently working? Why are you interested in this position?

Work Location:

In person