Customer Service Floor Manager

Customer Service Floor Manager Erewhon West Hollywood, CA Job Details Part-time | Full-time $20.25 - $35.00 an hour 5 hours ago Benefits Health insurance 401(k) 4% Match 401(k) matching Qualifications Customer communication Pricing Sales Inventory management Customer service Merchandising Mid-level 3 years Project management Store management Implementing HR recruitment processes Recruiting Grocery store Training & development Retail management Sales forecasts Overseeing training Full Job Description Join the movement! Erewhon Market is helping shape the future of health and wellness, and we're continuing to grow. Our culture is driven by passionate leaders, supportive teams, and a shared commitment to offering high-quality food and wellness products. With multiple locations and more on the way, there are plenty of opportunities to grow with us!

What we offer:

$20.25 - $35 / hour (based on experience) 50% off organic meals daily 20% off in-store purchases 401k with 4% match, Paid Vacation, Health Benefits and much more… Bonuses and sales rewards (for some departments) HUGE opportunities for career growth

What You Will Do:

Assists Store Director and Store Assistant Director in responsibility of the store. Forecasts/reforecast business, focusing on productivity to meet sales goals. Identifies opportunities to drive traffic into the store through community events (weddings, parties, etc.). Helps Store Manager in identifying training needs and providing ongoing training opportunities to the team as needed. Assists in hiring to the needs of the business, actively recruiting to ensure open positions are filled quickly. Ensures company standards are met for store and associate appearance at all times. Plans, coordinates, and executes all Merchandise Calendar direction, campaigns, and sales promotions in a timely manner. Ensures all pricing, signage, and displays are correct at all times. Responsible for controlling inventory stock levels and reordering as necessary within budget. Enforces all company policies and procedures, including health, safety, and security. Manages and controls shrink. Other duties as directed by upper management.

What You Will Bring:

3-5 years of experience as a grocery assistant store manager or equivalent management experience. Strong verbal and written communications skills. Must be an excellent organizer and problem solver with strong project management skills. Possess strong interpersonal skills to communicate with confidence to both internal and external customers. Erewhon Market is an equal opportunity employer and we are committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability, and per the Fair Chance Ordinance will consider qualified applications with criminal histories in a manner consistent with the ordinance.

To all recruitment agencies:

We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. By applying, you agree to Erewhon's Notice of Collection policy and all its terms and conditions: https://www.erewhonmarket.com/notice_at_collection_applicant/ - An Automated Decision System (ADS) is employed in the assessment of applicants for the positions being recruited for in order to gauge the following pertinent qualifications or traits: The candidate's ability to perform the tasks in the available job role. The candidate's self-rated skill proficiency. The candidate's fit for this job posting. The use of AI technology, which may be considered an ADS, is used to converse with candidates, screen based on the position's criteria, and schedule interviews. The candidate may request an alternative selection process or accommodation if desired by emailing the employer directly using the email listed on the careers site.