Operations Coordinator

Operations Coordinator Dream Big Children's Center - 3.2 Hesperia, CA Job Details Full-time $19 - $25 an hour 1 day ago Benefits Health insurance Dental insurance Vision insurance Qualifications Administrative experience Data entry Appointment scheduling Full Job Description At Dream Big Children's Center, we believe every child deserves to dream big and we're here to support those dreams with compassion and creativity. Since 2016, our team has been making a difference in the lives of children and families across our communities. We are passionate about what we do and uphold the values of Caring, Excellence, Fun, Inclusivity, and Growth-Oriented. We're looking for individuals who share these values and want to make a meaningful impact in the lives of the children and families we serve. The Operations Coordinator is key to the successful day-to-day operation of our center. You will assist in coordinating top-notch services to our clients, with tasks that will hone your detail-oriented skills and ability to manage multiple responsibilities. Essential tasks include schedule coordination, communication with staff and families, and general administrative duties. Your dedication to providing excellent service and ensuring client satisfaction will contribute to our ongoing commitment to exceptional care.

Schedule:

Must be available Monday through Friday 7AM - 4PM Duties and responsibilities Develop ongoing client schedules based on clinical recommendations factoring in the clinical fit of a therapist, availabilities, time off, and other factors. Input client/therapist schedules into scheduling software. Communicate with families regarding their new schedules, ongoing schedule changes, and other scheduling-related matters. Review weekly reports provided by Billing to ensure that signatures have been collected, sessions have been rendered, and there are no discrepancies. Find coverage for center-based sessions and schedule make-ups or subs when possible. Leads day-to-day administrative tasks such as timely and high-quality phone reception, word processing, data entry, filing, and other administrative tasks. Greets and assists behavior therapists and parents when needed. Fields calls from current families. Manages scheduling changes of current families. Assists Center Manager with maintaining the professional appearance of the Center according to Dream Big standards. Supports standards and procedures to ensure client and employee safety and well-being. Track client and therapist attendance according to the attendance policy and keep the Center Manager informed. Complete housekeeping tasks around center when needed. Qualifications At least two years of experience in providing administrative support At least two years of experience with customer service Bachelor's degree preferred Due to potential conflict(s) of interest, internal candidates interested in applying for the operations coordinator role(s) do not qualify if the position is for their current location. Physical requirements Lifting 20 pounds maximum with occasional lifting and/or carrying objects up to 10 pounds. Frequent standing, walking and occasional squatting, bending over, and lifting. At Dream Big, we embrace diversity and are committed to providing equal opportunities for all individuals. We believe in creating an inclusive workplace where everyone is valued and respected.

Job Type:

Full-time Pay:

$19.00 - $25.00 per hour

Benefits:

Dental insurance Health insurance Vision insurance

Experience:

Appointment scheduling: 2 years (Required)

Work Location:

In person