Timekeeping Clerk - Bilingual Spanish/English

Timekeeping Clerk - Bilingual Spanish/English Janitorial Company La Crescenta, CA Job Details Part-time $24 - $25 an hour 10 hours ago Benefits Paid holidays Qualifications Spanish Spreadsheets Client file management English Attention to detail Ability to follow instructions Time & attendance systems Physical document handling File organization Office record organization Customer data entry Full Job Description Job description: Are you looking for a steady weekend position? Are you bilingual, able to think quickly and with a knack to learn intermediate techniques in Excel? If so, this may be the perfect role for you. Under the general supervision of the Account Manager, our ideal candidate will perform time and attendance duties by monitoring and validating employees' early morning arrival at over 280 locations statewide. Along with additional clerical responsibilities.

Responsibilities:

Time and Attendance ("Timekeeping" or "TK"): Track, update, and ensure that all customer accounts are covered by our janitorial staff each morning at 5:00a on Saturday and 6:00a on Sunday for over 230 customer accounts. Track, update, and ensure that all customer accounts are covered for later shift starts.

Timekeeping Maintenance:

Review Excel recaps to communicate with field management to correct issues, validate hours, ensure future shift coverage and other Excel based reports. Assist in maintaining accurate schedules in the time and attendance software.

Communication:

Serve as the main point of contact for customer calls including customer feedback and escalations. Assess and distribute information as necessary to field managers, admin staff and/or other departments. Email Excel reports as required.

Operational Support:

Answer office phones and distribute by appropriate method to designated departments. This includes text, email and/or phone call. Understand, troubleshoot and escalate emergency weekend calls from customers and field employees. This includes text, email and/or phone call. Provide support to team, including but not limited to, finding shift coverage, contacting customer to provide updates, intake of employee phone calls and ad hoc projects such as filing.

Minimum Qualifications:

Ability to read and write at a level appropriate to the duties of the position Ability to follow verbal and written instructions to ensure a clear understanding of and performing responsibilities. Proficient in tracking, updating, and maintaining accurate data in software systems. Basic knowledge in Excel and how to navigate the internet.

Required Knowledge, Skills, and Abilities:

Bilingual Spanish/English is required. Detail-Oriented, punctual, and independent. Punctuality is required. Saturday start Time is 5:30 a.m. Sunday start time is 6:30 a.m. Holidays start times may vary. Ability to act quickly and effectively track employee check-ins/outs from job sites. Strong troubleshooting skills with a sense of urgency is required. Ability to correctly organize and file paperwork in alpha-numeric order. Capable of handling demanding deadlines. Confidentiality of systems procedures Reports to:

Account Manager Schedule:

Weekend coverage 50 to 52 weeks per year. Saturday hours are 5:30 a.m. to 11:00 a.m. Sunday hours are 6:30 a.m. to 12:00 p.m. Holiday hours are extended up to 8 hours and paid at admin holiday rate (time and a half).

Pay:

$24.00 - $25.00 per hour

Work Location:

In person