Part-Time Admin / Client Experience Representative (In-Person)

Benefits:

401(k) Company parties Employee discounts Free food & snacks Opportunity for advancement Training & development For the Professional Looking for a Long-Term Home—Not a Stopgap The Childhood Drowning Prevention Foundation & Big Kahuna Swim Academy is seeking a seasoned, service-driven professional to serve as the face of our organization. This role is intentionally designed for someone who is not in between jobs, not exploring options, and not passing time —but instead looking for a place to plant roots and grow long-term in a mission-driven organization. If you are looking for a temporary role while pursuing something else, this will not be the right fit. Schedule (Non-Negotiable)

Mondays:

9:00am•12:00pm

Wednesdays:

9:00am•12:00pm

Fridays:

9:00am•12:00pm

Saturdays:

8:00am•10:00am Your Role You will be the first and lasting impression of our organization. Deliver a consistent, caring, and professional experience for every family we serve (in person, by phone, email, social media and via text) Support families with scheduling, enrollment, and program questions Ensure seamless communication between clients, instructors, and leadership Assist with booking, billing support, and account updates Maintain a calm, organized, and welcoming environment Anticipate needs and solve problems before they arise Who This Role Is Designed For This is for someone who: Is a seasoned professional in customer service, admin, or client experience roles Is deeply service-oriented and naturally puts their boss and the organization first Is highly reliable —your consistency builds trust Communicates with professionalism and clarity Takes ownership and makes the team better simply by being part of it Is seeking a long-term home , not a stepping stone What Makes This Opportunity Different Your work directly supports drowning prevention and life-saving swim education You are part of a purpose-driven organization serving families in our community You will operate within a culture that values: Excellence Teamwork Grit Serving above self This is a small, high-standard team where long-term commitment is valued and recognized. Requirements Proven experience in a client-facing or administrative role Strong communication skills (in person, phone, written) Highly organized with strong attention to detail Comfortable with scheduling systems and technology Must be dependable and aligned with a service-first mindset Comfortable working in a poolside environment Compensation Training $16.90/hour After training competition at $19/hour Opportunity for increased responsibility and long-term growth Who This Is NOT For Someone between jobs or exploring options Someone looking for a temporary or short-term role Someone building toward a different long-term career path Who This IS For A professional ready to commit to a mission-driven organization long-term Someone who finds purpose in serving others at a high level Someone who wants to grow with an organization, not out of it Apply Today If you're looking for a place where your professionalism, consistency, and heart for service can make a lasting impact, we'd love to hear from you. Member schools are independently owned and operated. Your application will go directly to the member school, and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location, and not to US Swim School Association.