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Customer Success Coordinator
Job
Robert Half
Oceanside, CA (In Person)
Full-Time
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Job Description
A well-known lifestyle and apparel company based in Oceanside is hiring a Customer Success Coordinator to support customer experience, order management, and brand communication initiatives. This is a great opportunity for someone who enjoys working in creative, collaborative environments and wants to be part of a growing consumer brand with a strong presence in Southern California. The company is looking for someone personable, organized, and genuinely good with people — someone who can problem solve quickly while creating a positive customer experience.
Day-to-Day ResponsibilitiesRespond to customer inquiries through email, phone, and online platformsAssist with order tracking, product questions, and account supportCoordinate with warehouse and operations teams regarding shipping updatesHelp maintain CRM notes and customer communication recordsSupport social media customer interactions and online reviewsAssist with administrative projects and customer experience initiatives
Day-to-Day ResponsibilitiesRespond to customer inquiries through email, phone, and online platformsAssist with order tracking, product questions, and account supportCoordinate with warehouse and operations teams regarding shipping updatesHelp maintain CRM notes and customer communication recordsSupport social media customer interactions and online reviewsAssist with administrative projects and customer experience initiatives