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Customer Service Manager

Job

Arena Family of Companies

Rancho Cucamonga, CA (In Person)

Full-Time

Posted 1 week ago (Updated 3 days ago) • Actively hiring

Expires 7/22/2026

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Job Description

Customer Service Manager at Arena Family of Companies Customer Service Manager at Arena Family of Companies in Rancho Cucamonga, California Posted in 3 days ago.
Type:
full-time
Job Description:
There are jobs. And then there are roles that actually mean something. We are working with a well-established, faith-based company in Southern California that has spent decades serving churches and ministries across the country. The people on the other end of every call, every order, and every relationship are doing Kingdom work. And this company takes that seriously. Right now they are looking for a Customer Service Manager who is ready to stop maintaining and start building. The team is solid, but leadership has a vision to evolve it into something more, a true customer success function where relationships go deeper, accounts grow, and the people you lead feel like they are part of something that matters. This is not a call center job. This is a leadership role for someone who brings both warmth and strategy, someone who knows how to develop a team, grow client relationships, and move the needle on revenue without losing the human touch that makes great service great. If you have managed a customer service or customer success team, know how to coach people to their best, and want to work somewhere the mission is real and the culture backs it up, we want to hear from you. Compensation is generous. The opportunity is real. The culture is the kind you have been hoping to find.
Great hours:
6:30am - 3pm Apply now and let's talk.