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Front Office / Customer Service Coordinator

Job

Same Day Embroidery

San Bernardino, CA (In Person)

$37,440 Salary, Full-Time

Posted 5 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/16/2026

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Job Description

Front Office / Customer Service Coordinator Same Day Embroidery San Bernardino, CA Job Details Part-time | Full-time From $18 an hour 1 day ago Qualifications Computer operation Computer literacy Computer skills Full Job Description Same Day Embroidery is hiring an experienced Front Office / Customer Service Coordinator to help manage customer communication, order intake, quoting, and production coordination inside our fast-paced custom apparel shop. This is NOT an entry-level position. We are looking for someone with prior experience in customer service, print shops, apparel decoration, embroidery, screen printing, DTF, promotional products, or a similar production environment. The ideal candidate is organized, professional, detail-oriented, and able to handle multiple customers and deadlines at once without losing track of details.
Responsibilities:
Greet walk-in customers and answer phones Respond to quote requests and customer inquiries Create and manage customer orders Coordinate with production team on timelines and approvals Collect artwork, sizes, and order details Send invoices and payment links Follow up with customers regarding pickups and approvals Help maintain organized workflow between sales and production Handle fast-paced same-day and rush orders professionally
Requirements:
Prior customer service experience
REQUIRED
Strong communication and organizational skills Ability to multitask under pressure Professional attitude and appearance Basic computer skills Reliable transportation Must be punctual and dependable
Preferred Experience:
Embroidery or print shop experience DecoNetwork experience Photoshop or Illustrator knowledge Apparel industry experience Production scheduling experience
Monday-Friday Full-Time Location:
Same Day EmbroiderySan Bernardino, CA To apply, please send: Resume Relevant experience Short introduction about yourself We are looking for someone serious who wants to grow with a rapidly expanding company.
Pay:
From $18.00 per hour
Work Location:
In person