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Customer Coordinator
Job
AppleOne
Santa Clara, CA (In Person)
$43,160 Salary, Full-Time
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Job Description
Job Summary A community-focused nonprofit organization in the Santa Clara, CA area is seeking a Customer Coordinator for a temp-to-hire opportunity. This role is ideal for a customer service professional who enjoys helping people, answering questions over the phone, and supporting meaningful work that benefits the local community. As a Customer Coordinator, you will serve as an important first point of contact for callers, providing clear information, accurate data entry, and helpful referrals to services and resources. This position offers steady weekday hours, immediate hiring consideration, and the opportunity to contribute to a mission-driven environment where compassion, professionalism, and reliability are valued. This is a strong opportunity for someone with call center or customer support experience who wants to work with a supportive team, positive leadership, and an organization focused on service, teamwork, and community impact. Key Responsibilities
- Answer incoming calls and assist callers with questions, information requests, and service-related needs.
- Provide professional, courteous customer support to a diverse community population.
- Enter, update, and maintain accurate caller information in the database.
- Refer callers to appropriate services or resources when additional support is needed.
- Prepare basic reports, notes, and documentation using Microsoft Office.
- Communicate daily with team members to support consistent service delivery and a positive customer experience. Compensation and Benefits
Pay:
$20.00 to $21.50 per hour.Schedule:
Monday through Friday, 8:00 AM to 5:00 PM.Job Type:
Temp-to-Hire.