Order Processing Team Lead

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Always be on the lookout for job scams! Learn more about identity theft Opens in new window First Job Previous Job 1,154 of 6,508 Next Job Last Job Share More Like This Between $20.00 and $25.00 Per Hour DOE (Depends on Experience) Order Processing Team Lead Elite Resources Group

Occupation:

First-Line Supervisors of Production and Operating Workers

Location:

Upland, CA - 91786 Positions available: 1 Job #: 19848296

Source:

CalJOBS

Posted:

04/13/2026

Updated:

04/14/2026

Expires:

06/12/2026

Web Site:

CalJOBS Onsite /

Remote:

Work onsite all of the time

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Work Onsite Full Time Education High School Diploma or Equivalent Experience 1 Month(s) Age 18 and up Schedule Full Time Job Type Regular Duration Permanent Employment Public Transit Available Job Description Help for Job Description. Opens a new window.

Summary:

The Order Processing Team Lead plays a critical role in supporting the daily operations of the order processing department within a fast-paced wholesale food distribution company. This position is responsible for overseeing the accurate and timely processing of customer orders, creating delivery routes, handling invoicing and credits, and serving as a key point of contact between customers, sales representatives, merchandisers, and internal office staff. The ideal candidate is detail-oriented, organized, customer-service driven, and capable of leading a team while ensuring operational accuracy and efficiency.

Responsibilities:

Lead Daily Order Processing Activities Oversee the processing of incoming customer orders via phone, email, and EDI systems. Review and confirm orders for accuracy and product availability. Ensure all orders are entered, invoiced, and processed in a timely manner. Route Planning & Communication Create and send daily delivery routes to the appropriate drivers or team members. Coordinate with warehouse and logistics teams to ensure on-time and accurate deliveries. Customer Communication Contact customers to confirm or place orders as needed. Address order-related inquiries or issues with professionalism and urgency. Invoice and Credit Management Generate invoices and ensure all the billing information is accurate. Review and process credits and EDI-related adjustments. Verify and reconcile any discrepancies with orders or credits. Internal Coordination Communicate with merchandisers regarding notes, updates, or special instructions provided by sales representatives. Provide daily support and guidance to office staff involved in order entry and customer service. Serve as the liaison between departments to ensure a smooth order-to-delivery process. Team Leadership Train and mentor order processing staff. Monitor team performance and ensure adherence to company policies and service standards. Support process improvements and system optimizations.

Qualifications:

High school diploma or equivalent; associate's or bachelor's degree in Business Administration or related field preferred. 2-3 years of experience in order processing, customer service, or logistics; prior team lead or supervisory experience a plus. Experience in wholesale food distribution or similar industry preferred. Strong knowledge of order management systems, invoicing, and EDI transactions. Excellent communication skills (both written and verbal). Strong attention to detail and organizational skills. Ability to prioritize and manage multiple tasks in a fast-paced environment. Proficient in Microsoft Office (Excel, Outlook, Word) and general computer systems.

Work Environment:

Office setting within a distribution center. Regular use of company phone and email to communicate with customers and internal teams. Fast-paced environment requiring multitasking and cross-department coordination. Elite Resources Group Is a Staffing Agency employer with 2 locations

Company Profile:

Elite Resources Group is a thriving employment staffing agency that would love to get to meet new and existing employees that are seeking, new work opportunities and would love to be able to connect them to better paying and best positioned work positions. 50-99 employees Connect with Elite Resources Group Other Local Jobs from Elite Resources Group Help for Other Local Jobs from. Opens a new window. Clerical Office Worker Elite Resources Group Upland, CA Office Clerks, General Regular | $21.00-$22.00 Hour Preferred Employer 2 weeks ago

Key Responsibilities:

Perform basic data entry and maintain accurate records Answer and direct phone calls, emails, and other communications File, organize, and retrieve documents (physical and digital) Assist with scheduling appointments and maintaining calendars Prepare and format documents, reports, and correspondence Handle incoming and outgoing mail Provide general support to staff and management as needed Maintain office supplies inventory and place orders when necessary

Qualifications:

High school diploma or equivalent (required) Associate degree (optional, but preferred) Basic computer skills (e.g.,

Microsoft Office:

Word, Excel, Outlook) Strong attention to detail and organizational skills Good verbal and written communication skills Ability to multitask and prioritize tasks Willingness to learn and take direction

Skills:

Time management Customer service Data entry accuracy Team collaboration Basic problem-solving

Work Environment:

Typically an office setting Standard business hours (may vary depending on employer General Requirements (Outer) Skills (Inner) Specialized (Center) 0% Occupation 0% Education 0% Work Experience 0% Location 0% Salary N/A Job Skills N/A Shift N/A Min. Age N/A Drivers Lic. N/A DL Endorsements N/A Typing N/A Security Clearance N/A Language This chart is used to compare your background against this job to help to determine if you would be a good fit for this position. You match 0% of the General Job Requirements. You match 0% of the Skills Required, and you match 0% of the Specialized Job Requirements. End of interactive chart. View Share See all jobs from Elite Resources Group Location/Work Site Information Help for Location/Work Site Information. Opens a new window. Cost of Living Calculator Help for Cost of Living Calculator. Opens a new window. Compensation and Benefits Help for Compensation and Benefits. Opens a new window. Job Type and Required Hours Help for Job Type and Required Hours. Opens a new window. Work Experience Help for Work Experience. Opens a new window. Education and Training Help for Education and Training. Opens a new window. Skills Required Help for Skills Required. Opens a new window. Specialized Job Requirements Help for Specialized Job Requirements. Opens a new window. Occupation Information for First-Line Supervisors of Production and Operating Workers Help for Occupation Information for First-Line Supervisors of Production and Operating Workers. Opens a new window. Other Jobs and Employers Help for Jobs Available , opens a new window. Career Ladder Help for Career Ladder. Opens a new window. Personal Requirements Help for Personal Requirements. Opens a new window. Nature of the Work Help for Nature of the Work. Opens a new window. Work Values and Activities Help for Work Values and Activities. Opens a new window. Change Job Search Criteria Print Job Order Opens in new window [ Do you have a comment or concern about this job posting? ] About Sign In / Register Home Site Map Site Search Explore CalJOBS Settings Accessibility Statement Preferred Settings Page Preferences Languages Services For Individuals For Employers Labor Market Mobile App Legal Privacy Statement Terms of Use Disclaimer Equal Employment Opportunity Resources Protect Yourself Assistance CalJOBS Contact Us Statewide Sacramento, CA 94280 Copyright © 1998-2026 Geographic Solutions, Inc. All Rights Reserved. Virtual OneStop® - VOS Sapphire AI v24