Care Coordinator

Care Coordinator 1st Call to Care LLC Aurora, CO Job Details Full-time $25 - $28 an hour 18 hours ago Qualifications English High school diploma or GED Korean Driver's License Full Job Description Company Overview Care On Call Colorado is dedicated to providing safe, honest, and affordable non-medical care to consumers in their homes. Our mission emphasizes dignity, independence, and self-determination for those we serve. Summary As a Care Coordinator at Care On Call Colorado, you will play a vital role in ensuring that our clients receive the highest quality of care tailored to their individual needs. This position is essential for maintaining our commitment to supporting clients' independence and well-being.

Position Information Job Title:

Homecare Care Coordinator Reports To:

Administrator /

Director of Operations Job Type:

Full-Time Location:

Office-based with occasional travel for in-home visits 3131 S Vaughn Way Ste 600 Aurora, CO Korean Speaking a Must Position Summary The Homecare Care Coordinator is responsible for overseeing the coordination of services for clients receiving non-medical care under a Class B Home Care Agency. This role includes client admissions, caregiver scheduling, care planning, documentation, and communication with case managers. The Care Coordinator ensures quality, compliance, and timely service delivery while also supporting payroll and billing functions. Key Responsibilities Client Admissions & Assessment Conduct initial intakes and admit new clients into the agency system. Complete in-home assessments and develop person-centered Plans of Care in accordance with state regulations. Maintain accurate and updated care plans, reassessing clients regularly or as changes occur. Caregiver Scheduling Assign and schedule appropriate caregivers based on client needs, location, and caregiver availability. Ensure consistent coverage and handle schedule adjustments as needed (e.g., call-offs, client changes). Maintain ongoing communication with caregivers regarding assignments and client needs. Communication & Collaboration Serve as the primary liaison with case managers, clients, and authorized representatives. Report changes in client condition or care needs to the appropriate parties. Coordinate with clinical and administrative staff to ensure continuity of care. Documentation & Compliance Maintain organized and accurate client records, including visit notes, assessments, and supervisory visit documentation. Ensure all services provided are documented in compliance with agency policies and state regulations. Payroll & Billing Support Assist with processing caregiver payroll, ensuring accurate timekeeping and visit verification. Identify and help resolve any billing discrepancies or errors. Support the billing team in maintaining clean claims and audit-readiness. Supervisory Visits Conduct periodic in-home supervisory visits to observe caregiver performance and client satisfaction. Complete and document supervisory checklists and competency evaluations as required. Qualifications High school diploma or equivalent (Associate's or Bachelor's degree in healthcare or human services preferred). Minimum 1 year of experience in home care, case management, or care coordination. Familiarity with Medicaid, HCBS/IHSS programs, and Class B Home Care regulations (preferred). Proficiency in scheduling systems and electronic visit verification (EVV) platforms (e.g., AxisCare). Strong organizational, communication, and time-management skills. Ability to travel locally for client home visits (valid driver's license required). Work Environment Office setting with occasional fieldwork (client homes). Regular use of computers and phones for scheduling and documentation. Fast-paced, team-oriented, and client-focused environment.

Additional notes:

This job requires a background check. Skills & Competencies Must speak both English and Korean Communication and interpersonal skills Time management and organization Problem-solving Attention to detail Performance Expectations Maintain scheduling accuracy Ensure timely documentation Support compliance and audit readiness Provide strong customer service The Care Coordinator is responsible for managing and coordinating patient care services to ensure timely, efficient, and compliant delivery of care. This role serves as a central point of communication between patients, families, caregivers, and clinical staff.