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Job Description
Member Services Supervisor Villa Sport - 3.3 Colorado Springs, CO Job Details Full-time $18.20 - $20.20 an hour 9 hours ago Benefits Paid time off 401(k) matching Qualifications Some college Managing customer accounts Account maintenance Managing teams in a customer support role Phone communication Team leadership Mid-level Managing client accounts Leading team collaboration initiatives Fitness customer service Business operations Leadership Communication skills Technical Proficiency Client interaction via phone calls Full Job Description Villa Sport offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho, and Oregon. Our resort-style clubs are more than just gyms; they are communities where fitness, family, and fun come together. We are on a mission to create energizing environments where you can thrive and grow with us. If you're a high-performing, outgoing, service-oriented superstar looking for a chance to make a difference, you've found your home. At Villa Sport, we offer a fantastic work environment, competitive wages, and a 401(k) plan with a company match of up to 4% of your compensation. Ready to join a team that's going places? Your journey starts here!
POSITION SUMMARY
This position leads the team of Member Service Associates and manages the operations of the Member Services department, ensuring that all Villa Sport members receive five-star service when entering and departing the club and when requesting changes to or information about their membership account.
JOB LISTING DETAIL
Villa Sport anticipates this job opportunity will close by June 30 and we have 1 position to fill in this time. These details may change at any time based on business needs.
COMPENSATION AND BENEFITS INCLUDE
$18.20-$20.20 hourly, based on relevant experience to the role. Full-time hours. Full benefits package.
PTO. 401K
with dollar for dollar match up to 4%. Complimentary club membership for you and your family. Discounts on club products and services.
QUALIFICATIONS
Five-star customer service and problem-solving skills. Excellent communication and phone skills. Highly proficient computer skills; able to learn new software and systems efficiently. Experience working for a high-end, high-touch, service-oriented business is a plus. Experience leading a team and being a part of a high-performing team. Experience working in a fast-paced, multi-faceted, customer-facing position. Servant leadership mindset. Outgoing, friendly personality with ability to work with and serve all kinds of people. Responsible and accountable; self-motivated. High energy with a positive outlook. Detail-oriented. College degree, progress toward a college degree, or equivalent skills gained through experience. For more information about Villa Sport, please visit our website at www.villasport.com.
EQUAL EMPLOYMENT OPPORTUNITY
It is the Company's policy to employ, train, promote, transfer, discipline, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and abilities as they relate to the Company's needs. The Company does not discriminate in employment opportunities or practices on the basis of race, religion, creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital or domestic partnership status, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, age, sexual orientation, military and veteran status any other characteristic protected by federal, state or local law. #zr
