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Customer Service & Operations Coordinator

Job

Prime Auto Services

Denver, CO (In Person)

$100,000 Salary, Full-Time

Posted 3 days ago (Updated 6 hours ago) • Actively hiring

Expires 7/4/2026

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Job Description

Customer Service & Operations Coordinator Prime Auto Services Denver, CO Job Details Full-time $50,000 - $150,000 a year 15 hours ago Benefits Employee discount Referral program Qualifications Service writing Process improvement Auto service management Office management Account management Full Job Description Prime Auto Services is a growing automotive restyling company specializing in window tint, ceramic coating, vehicle wraps, detailing, wheel repair, and dealership services. We're looking for a highly organized and customer-focused team member to help manage customer communication, scheduling, CRM follow-up, dealership accounts, and day-to-day operations.
Someone who can:
answer leads, follow up with customers, schedule jobs, use a CRM, coordinate with dealerships, communicate with technicians, help sell services, and eventually take responsibilities off your plate. That's a very different person than a typical repair-shop service advisor. I'd add much more detail. What They Will Do Respond to Facebook, Google, website, and phone leads Schedule window tint, ceramic coating, detailing, wrap, and repair services Follow up with quotes and unsold leads Manage customer communication before, during, and after services Coordinate with technicians to ensure smooth workflow Assist with dealership account communication and scheduling Help maintain CRM records and customer databases Create estimates and invoices Help improve processes and customer experience What Success Looks Like Customers receive fast responses Schedules stay organized Vehicles move through the shop efficiently Dealership accounts are well supported Leads convert into booked appointments The owner spends less time handling daily administrative tasks Preferred Experience Customer service Service advisor Office manager Operations coordinator Hospitality management Automotive experience is a plus but not required
Pay:
$50,000.00 - $150,000.00 per year
Benefits:
Employee discount Referral program
Work Location:
In person