Guest Experience Coordinator - Audi Denver

At Audi Denver, we're proud to be part of a family-owned and operated company that s served Colorado for over 65 years. Our commitment to excellence has earned us the Audi Magna Society Elite Award in both 2023 and 2024, a reflection of our team's drive and dedication. As the only Audi dealer to earn it in 2024, excellence has become our standard. Located in Littleton, we combine cutting-edge performance with a supportive, family-first culture that empowers every employee to thrive. Check out our Instagram to see what we're all about!

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//www.instagram.com/mcdonaldautomotivegroup/

Experience & Qualifications Needed:

Demonstrates excellence in customer service within a professional environment, with the ability to build positive relationships Ability to confidently and professionally interact with executives, VIP clients, and other high-level stake holders with the ability to always represent the company in a sophisticated and professional manner at all times. Maintains a sophisticated appearance and demeanor Service industry experience highly encouraged High School Diploma or equivalent required

Essential Duties and Major Responsibilities:

Greets showroom customers and determines the nature of their visit. Obtains and records basic customer demographic information using a dealership sales control system. Answers basic customer inquiries and refers more extensive questions to the appropriate person. Directs customers to the correct department, notifies the appropriate salesperson that a customer is waiting for, or introduces the customer to a salesperson. Maintain sales floor appearance Ability to remain on your feet for extended periods of time Assist with other duties as assigned. Follow scheduled hours as needed, defined by your manager.

What We Offer:

Competitive 401k / 401k matching Medical / Dental / Vision Insurance Employee Assistance Program(EAP)-free, confidential counseling PTO Accrual Health Savings Account Flexible Spending Account Voluntary Life and AD&D Employee Discounted Pricing on Parts, Vehicles,and Service What Makes Us Different? As a family owned and operated company for over 65 years, McDonald Automotive is proud to serve Colorado with a legacy built on respect, integrity, growth, hard work, and trust. With three generations actively involved in the day-to-day operations, we prioritize relationships over transactions-with our customers, our community, and our employees. Our motto, Doing Right Comes Naturally, reflects our commitment to doing business the right way. That commitment has earned us recognition as one of the top 20 dealerships in the U.S., not just by meeting manufacturer standards but by holding ourselves to even higher ones. We aim to deliver the best car buying, servicing, and ownership experience in the industry. At McDonald, we believe that exceptional experiences start with exceptional people. Many of our team members have spent decades with us, growing their careers and eventually retiring as part of the McDonald legacy. We're proud to attract driven, motivated individuals who are passionate about their work and dedicated to building lasting relationships. It s not just about the work we do-it s about the family we build along the way.

Disclaimer:

This position will remain open for at least three days and will close upon candidate selection. If you are an individual with a disability and need a reasonable accommodation to assist with your application for employment or the recruiting process, please contact us by sending an email to hr@mcdonaldag.com or call 720-346-3600.