Swatch Customer Care Team Lead (Corporate)

Job description Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.

Job Description:

Swatch is looking for a Customer Care team lead. The lead will be responsible for overseeing the day-to-day operations of our customer care team. This individual will manage workflow, provide guidance, and support to customer care specialist, and ensure that customer inquiries and orders are handled promptly and professionally.