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Customer Relations Manager

Job

Volk Holdings LLC

Largo, FL (In Person)

Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 6/26/2026

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Job Description

Description:
Position Summary We are looking for an organized and detail-oriented Customer Service Manager to oversee customer service operations in a fast-paced retail service environment. This position supports multiple storefront locations from a central office, helping ensure smooth daily operations, strong team communication, and excellent customer experiences. Responsibilities Oversee customer service operations for multiple storefront locations Support storefront teams with daily operational needs Handle escalated customer concerns and resolve issues professionally, compassionately and respectfully. Maintain clear communication between office staff, leadership, and retail teams Provide guidance and support to customer service representatives
Requirements:
Experience in customer service, office management, or retail operations Strong organizational skills and attention to detail Experience with POS and CRM systems preferred Excellent communication and problem-solving skills Ability to manage multiple tasks in a fast-paced environment