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Customer Service Coordinator - PT
Job
AppleOne
Orlando, FL (In Person)
$39,520 Salary, Part-Time
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Job Description
Job Summary We are seeking a part-time Customer Service Coordinator for a contract opportunity in Orlando, FL within the real estate and property management industry. This role is ideal for a polished, customer-focused professional who enjoys helping members, solving problems, and managing a variety of service requests in a fast-paced environment. As a Customer Service Coordinator, you will support members by phone, email, chat, and in person while assisting with inquiries, payments, renewals, product purchases, lockbox and key processes, and general technical support. This opportunity offers a consistent weekday schedule, a supportive team environment, and the chance to work with a growing organization that values professionalism, accuracy, teamwork, and exceptional member service. The work environment is collaborative and service-driven, with leadership focused on providing helpful resources, clear processes, and a positive experience for both employees and members. This is a great fit for someone who is organized, dependable, and motivated by delivering high-quality support. Key Responsibilities Provide exceptional customer service to members through phone, email, chat, and in-person interactions. Assist with membership inquiries, renewals, payments, forms, product purchases, and account updates. Support lockbox and key-related processes while following established policies and procedures. Maintain accurate member records and process service requests, payments, and documentation efficiently. Assist with retail or store operations, member training, orientations, and general administrative support. Collaborate with internal departments to resolve member issues and ensure a smooth service experience.