Client Success Coordinator

Client Success Coordinator Cryogenix Rejuvenation and Recovery Palm Harbor, FL Job Details Full-time From $15 an hour 11 hours ago Benefits Paid training Employee discount Qualifications Customer relationship building Maintaining an organized workspace Phone communication Greeting customers Administrative experience CRM system proficiency Appointment scheduling Entry level Client interaction via phone calls

Full Job Description Location:

34282 US 19N Palm Harbo, FL 34694

Position:

Client Success Coordinator (Full-Time) We are a veteran-owned wellness and recovery center in Palm Harbor, Florida, dedicated to helping people eliminate chronic pain, recover faster, and feel their best through advanced therapies like hyperbaric oxygen therapy, cryotherapy, red light therapy, and more. As we continue to grow, we're looking for a passionate, people-loving individual to join our team and play a key role in delivering an exceptional client experience.

Role Overview:

As our Client Success Coordinator, you will own the full client journey — from the very first contact through booking, consultations, sessions, and long-term membership success. You are the welcoming first voice our clients hear and the friendly face that keeps them coming back.

Key Responsibilities:

Answer inbound calls and follow up with new leads within 30 minutes Book and confirm consultations and therapy sessions Manage the front desk and handle client check-in processes Assist with setting up clients in modalities when needed Track membership status, including sessions remaining, overdue visits, and upgrade opportunities Ensure all clients are properly paid up and correctly scheduled Support the team with administrative tasks and client communications using GoHighLevel (our CRM platform)

What We're Looking For:

You're the right fit if you: Are a warm, confident, and professional communicator — especially on the phone Are highly organized and self-motivated (you don't need constant reminders to stay on top of things) Are comfortable learning and using CRM tools like GoHighLevel Genuinely care about health and wellness and love helping people feel better Take pride in creating a clean, organized, and outstanding client experience

Schedule:

Tuesday•

Friday:

10:00 AM•7:00

PM Saturday:

9:00 AM•4:00

PM Compensation:

$15 per hour + $10 per showed and paid consultation you book If you're energetic, reliable, and excited to be part of a meaningful mission helping people improve their health and quality of life, we'd love to hear from you! How to

Apply:

Please call or text Kelly directly at 727-409-1178 to apply and learn more about the position.

Job Type:

Full-time Pay:

From $15.00 per hour

Benefits:

Employee discount Paid training

Work Location:

In person