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Customer Service Shift Supervisor
Job
New Pioneer Food Co-op
Coralville, IA (In Person)
Full-Time
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Job Description
Customer Service Shift Supervisor New Pioneer Food Co-op - 3.0 Coralville, IA Job Details 2 days ago Qualifications Retail sales transactions Retail customer service procedures Staff supervision Managing teams in a customer support role Managing retail teams Store closing procedures Basic math Store opening procedures Cash drawer securing Shift management English Mid-level Cash register operations Client services experience within retail industry Commercial freezers Grocery store Conducting staff training sessions as a store manager Clean workspace maintenance Managing food service teams Retail management Task assignment Management experience within retail industry Food service management Full Job Description Oversee our front-end team and assist with store customer service. What You'll Do Oversee and train team members in delivering customer service excellence, cashiering & cash handling, and departmental upkeep Duties associated with both opening and closing the store, including but not limited to drawer reconciliation, safe accountability, cleaning, and delegating tasks Ensuring retail-readiness Work in a retail and food environment Ensure a high level of customer-focused service for our shoppers Maintain a safe and productive environment for our employees May spend periods of time working in walk-in coolers and freezers What We're Looking For Supervisory or managerial experience preferred , preferably in a grocery, food service, or retail environment Demonstrated retail customer focused service experience and skills Familiarity with organic and natural foods Enthusiasm for working in fast-paced creative environment Attention to detail and ability to efficiently perform assigned tasks Ability to lift and carry up to 50 pounds on occasion during a shift Ability to read and speak English and perform basic arithmetic Additional Details This position requires excellent tenure and attendance, a committed schedule which may include opening, mid-shift, and closing, and requires weekend, and holiday shifts on a regular basis. Negotiable based on experience and tenure