Customer Service Representative / Office Coordinator

Customer Service Representative / Office Coordinator Green Valley Pest Control & Lawn Care — Creston, IA $20-$30/hour + 100% Paid Health Insurance + 7% Retirement Contribution Do you enjoy helping people, staying organized, solving problems, and keeping things moving? We're looking for a dependable, organized, people-focused Customer Service Representative / Office Coordinator to join our team. This role is ideal for someone who enjoys customer service AND keeping details, schedules, systems, and communication running smoothly. No pest control or lawn care experience required. We'll train the right person. What You'll Do Answer customer calls, emails, and messages Help customers understand services, pricing, and scheduling Schedule work and coordinate follow-up Send estimates and process customer requests Solve customer concerns professionally and positively Enter accurate notes and updates into company systems Work closely with office staff and field teams Balance multiple priorities in a fast-paced office environment

You May Be A Great Fit If You:

✔ Enjoy helping people ✔ Stay organized and detail-oriented ✔ Communicate clearly and professionally ✔ Learn software and systems comfortably ✔ Handle multitasking and interruptions well ✔ Take ownership and follow through ✔ Stay calm when things get busy Experience That Often Fits Well Customer Service Representative Office Administrator Receptionist / Front Desk Scheduler / Dispatcher Medical / Dental Office Insurance /

Banking Office Administrative Assistant Contractor or Service Company Office Compensation & Benefits Starting Pay:

$20-$30/hour (based on experience, skills, and fit) Benefits include: ✔ 100% company-paid health insurance ✔ 100% company-paid life insurance ✔ 100% company-paid long-term disability insurance ✔ 7% retirement contribution (no employee match required) ✔ PTO + paid holidays ✔ Profit-sharing bonuses Schedule Full-time position with seasonal workload variation. This is a year-round office position. Workload varies by season, with heavier hours during peak season and lighter workload possible during winter months. Office-based position near Creston, Iowa . About Us At Green Valley Pest Control & Lawn Care, we provide comfort and peace of mind .

We believe in:

Consistent Excellence Discipline Improvement Self-Employed Mentality Teamwork Character We work hard, support each other, and take pride in doing things right. Apply Today If you enjoy helping people, solving problems, staying organized, and being part of a strong team culture, we'd love to hear from you. Apply through Indeed or send your resume to: office@greenvalleypest.net

Job Type:

Full-time Pay:

$20.00 - $30.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance On-the-job training Paid time off Vision insurance People with a criminal record are encouraged to apply Application Question(s): How many years of experience do you have in customer service, office administration, scheduling, dispatching, receptionist, or similar administrative roles? How comfortable are you learning and using software systems, office programs, and customer management (CRM) tools? This role involves phone communication, multitasking, organization, documentation, and shifting priorities. How comfortable are you in that type of environment? This is a full-time office position with seasonal workload variation. Are you comfortable with this schedule structure? Are you able to reliably commute to our office near Creston, Iowa? Briefly describe your most relevant customer service, office, scheduling, administrative, or coordination experience.

Work Location:

In person