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Account Manager
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MackayMitchell Envelope Company Iowa location
Mount Pleasant, IA (In Person)
$67,500 Salary, Full-Time
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Job Description
Account Manager 2.7 2.7 out of 5 stars Mount Pleasant, IA 52641 $60,000
- $75,000 a year
- Full-time MackayMitchell Envelope Company Iowa location 35 reviews $60,000
- $75,000 a year
- Full-time
ACCOUNT MANAGER
(Customer Success and Operations) Build Relationships. Solve Problems. Grow Your Career. MackayMitchell Envelope Company has been delivering exceptional quality and service for more than 60 years and has grown into one of the nation's leading envelope manufacturers. Serving more than 1,000 customers across a wide range of industries, we pride ourselves on building long-term partnerships and providing world-class service at every level. We're currently seeking an ambitious, highly professional Account Manager to join our Account Management team. Although this position will office from our Mount Pleasant, Iowa facility, the successful candidate will work closely with colleagues across the organization and become part of a knowledgeable, supportive team committed to customer success. This is much more than a traditional customer service position. We're looking for someone with the drive to learn our business, develop strong customer relationships, collaborate across departments, and grow into a trusted business partner for both customers and internal teams. If you enjoy solving problems, thrive in a fast-paced environment, and are eager to continually develop your skills and responsibilities, we'd love to hear from you. Why Join MackayMitchell? ✔ Opportunity for professional growth and development ✔ Learn every aspect of a dynamic manufacturing business ✔ Work alongside experienced and supportive teammates ✔ Build relationships with nationally recognized customers ✔ Competitive salary and comprehensive benefits package ✔ Stable company with a strong reputation and family-oriented culture What You'll Do As an Account Manager, you'll serve as the primary liaison between our customers and our internal teams. Success in this role requires strong communication, attention to detail, professionalism, and the ability to manage multiple priorities.Responsibilities include:
Building and maintaining strong customer relationships. Learning customer businesses, needs and expectations. Managing customer orders and projects from quote through delivery. Collaborating with Production, Prepress, Shipping, Finance and Sales teams. Assisting with pricing, estimates and quote requests. Identifying opportunities to improve processes and enhance customer satisfaction. Supporting Sales in growing existing customer relationships. Communicating proactively to resolve issues and ensure exceptional service. Contributing to a culture built around ourCARES Core Values:
Collaboration Accountability Respect Excellence Safety What Makes Someone Successful in This Role? We're looking for someone who: Demonstrates professionalism, maturity and sound judgment. Has exceptional communication and customer service skills. Possesses strong analytical and problem-solving abilities. Is highly organized and detail-oriented. Maintains a sense of urgency and follows through on commitments. Enjoys working collaboratively while also taking initiative independently. Wants to continuously learn and grow professionally. Preferred Qualifications Associate's degree or two years of college coursework preferred. Five years of customer service, account management, sales support or related experience preferred. Experience in printing, graphic arts, paper converting or manufacturing environments is helpful, but not required. Strong Microsoft Office skills, particularly Excel. Strong math aptitude and analytical skills. About MackayMitchell At MackayMitchell, our people make the difference. We believe in treating customers and employees with respect, encouraging professional development, and fostering a culture where individuals can grow and succeed. If you're looking for a career opportunity- not just a job
- and want to be part of a company that values initiative, teamwork and excellence, we encourage you to apply.
Job Type:
Full-time Pay:
$60,000.00- $75,000.