Restoration Manager

This is a Project Manager position for our mitigation department . As the Restoration Manager , you will oversee all aspects of projects and crews ensuring excellent customer service and quality work. You will be writing and reviewing estimates and scope of work. This front-line management position leads their team to operational excellence. Key Responsibilities

• Ensure an accurate scope of work for restoration projects and prepare statements of work utilizing industry specific estimating software.
• Negotiate with customers and/or clients for approval of restoration activities
• Schedule, coordinate and oversee crews, and subcontractors to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain all communications with customers, teammates, vendors, and insurance representatives
• Manage production expenses including labor, equipment, vehicles, and other assets
• Manage the customer and client experience and overall satisfaction Provide priority response to potential customers, as needed. Position Requirements
• High school diploma/GED
• Valid driver's license
• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• IICRC certification a preferred Skills/Physical Demands/Competencies
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Job Type:

Full-time Pay:

$30.00 - $35.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Do you have Xactimate experience?

License/Certification:

Driver's License (Required) Willingness to travel: 25% (Preferred)

Work Location:

In person