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Job Details: Customer Care Co-Ordinator
Job
SDI
Itasca, IL (In Person)
Full-Time
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Job Description
The Customer Care Coordinator is responsible for:
- Interacting with customers (both external and internal) to provide them with information to address inquiries and provide support
- Resolving product or service problems by clarifying the customers complaint, and determining cause of problem as well as best solution
- Providing ongoing sales support, utilize CRM, as well as engaging in other lead generation/management activities as needed
- Contributing towards SDI Strategic Priorities.
- Conducting work in a safe manner, adhering to quality compliance requirements and demonstrating a strong commitment to SDI's values of passion, accountability, respect, teamwork, and innovation.