Appointment Coordinator

Appointment Coordinator Sarat Ford Lincoln - 3.6 Agawam, MA Job Details Full-time $20 an hour 1 day ago Benefits Health insurance Dental insurance Paid time off 401(k) matching Flexible schedule Qualifications Service scheduling Driver's License Full Job Description Advisor Assistant & Appointment Coordinator About the Role Sarat Ford Lincoln is seeking a highly motivated, experienced, and customer-focused Advisor Assistant & Appointment Coordinator to join our busy Lincoln dealership service team. This role is essential in supporting the service advisors, coordinating appointments, and delivering an outstanding customer experience. The ideal candidate will have a friendly and outgoing personality, strong communication skills, and the ability to multitask in a fast-paced dealership environment while maintaining a professional attitude at all times.

Benefits Pay:

$20/hour + commission

Schedule:

Full-time, Monday through Friday Health, Medical, and Dental Insurance 401(k) Plan with Company Match Paid Time Off and Vacation Growth Opportunities Employee Vehicle Purchase Plans Family-Owned and Operated Flexible Work Schedule Responsibilities Schedule and confirm customer service appointments Assist service advisors with daily operations and customer communication Greet customers in a professional and friendly manner Answer incoming phone calls and assist customers with scheduling needs Maintain accurate appointment and customer information Coordinate with advisors and technicians to support workflow efficiency Provide follow-up communication regarding appointments and service updates Help maintain a positive and customer-focused service experience Support additional administrative and dealership duties as needed Qualifications Previous scheduling experience required Automotive Dealership experience preferred Excellent phone, communication, and customer service skills Strong multitasking and organizational abilities Professional attitude and appearance Friendly, outgoing, and team-oriented personality Strong attention to detail and customer-first mindset Valid driver's license and clean driving record required Equal Opportunity Employer Statement Sarat Ford Lincoln is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other protected characteristic as defined by federal, state, or local law. We believe in maintaining a respectful and inclusive workplace for everyone.