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Assistant Customer Service Team Leader
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Price Chopper
Great Barrington, MA (In Person)
Full-Time
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Job Description
Jobs › Great Barrington, MA › Assistant Customer Service Team Le…
Price Chopper Assistant Customer Service Team Leader Great Barrington, MA Apply SUMMARY:
To be the advocate for our guests and consistently meet our guests expectations by providing a friendly, helpful, easy, and safe shopping experience. Responsible for projecting oneself in a professional manner and maintaining a neat and clean work area at all times. Responsible for supervising the Guest Service area.ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Other duties may be assigned.- Responsible to greet, make eye contact and \"Thank\" each guest that you service.
- Responsible for delivering a friendly, helpful, easy, and safe shopping experience, that meets our guests expectations.
- Responsible for projecting oneself in a professional manner in accordance with our dress code and personal grooming policy.
- Responsible for working in a safe manner and for maintaining a neat and clean work area at all times in accordance with our policies and procedures.
- Responsible for the supervision of the Guest Service area.
- Responsible for the maintenance of all cash controls related to sales, currency, miscellaneous sales, and miscellaneous income.
- Responsible for the accurate processing and reporting on daily/weekly cash and sales activities.
- Responsible for scheduling, training and coaching Guest Service teammates in order to ensure that we are delivering an exceptional shopping experience to our guests.
- Maintain cashier control reports and office security in accordance with all company policies and procedures (LISA Look InSide Always / BOB Bottom of Basket) .
- Count and record all monies from cashiers according to company policies and procedures, record and process bank deposits.
- Responsible for ensuring that the Guest Service area and related items are properly secured while working and at the end of each shift.
- Responsible for communicating new policies or promotional programs to our guests.
- Responsible for performing other related duties as assigned by management and adhering to all company policies and procedures.