Customer Success Manager

Customer Success Manager at Hire Ability Recruiting Customer Success Manager at Hire Ability Recruiting in Baltimore, Maryland Posted in 1 day ago.

Type:

full-time

Job Description:

Property Manager | Client Success Focus (no experience needed)

Location:

Baltimore (Federal Hill)

Compensation:

$85K total compensation (Year 1)

Schedule:

In-office 5x/week We're working with a growing property management firm that's building something special-and they're looking for a Property Manager who can own relationships, stay organized across multiple properties, and deliver a great experience for both tenants and property owners. This is a high-impact role where you'll manage a portfolio while acting as a trusted advisor to clients. If you enjoy autonomy, problem-solving, and being the go-to person, this is a great opportunity to step into a visible, growth-oriented position.

What You'll Be Doing:

• Manage a portfolio of ~50 residential properties across your assigned region
• Handle tenant communication, issue resolution, and general property oversight
• Schedule and conduct property inspections (1-2x per year per property)
• File rent court documentation on a monthly basis
• Act as the primary point of contact for 15-20 property owners
• Build strong relationships through proactive communication and responsiveness
• Ensure a smooth experience for both tenants and clients across all touchpoints

What They're Looking For:

• Strong communication and relationship management skills
• Highly organized with the ability to manage multiple priorities
• Comfortable working independently in a fast-paced environment
• Problem-solver mindset with a focus on client satisfaction

Why This Role Stands Out:

• $85K total compensation in Year 1
• Clear path for career growth as the company continues to expand
• High visibility role working directly with ownership and clients