Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Service Coordinator
Job
Springer's Jewelers, Portland, ME
Portland, ME (In Person)
Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
46
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Service Intake Coordinator Springer's Jewelers | Full-Time / Part-Time Opportunities Available Position Overview Springer's Jewelers is seeking a professional, service-focused Service Intake Coordinator to support clients through jewelry and timepiece service needs with care, confidence, and attention to detail. This role serves as a key point of contact within the Service Department, helping clients understand repair and maintenance options while ensuring a seamless service experience from intake through completion. The ideal candidate is highly organized, communicates clearly, and thrives in a client-facing environment where relationship-building, operational accuracy, and professionalism are essential. Key Responsibilities Welcome and assist clients with jewelry and timepiece service needs Assess service requests and clearly explain service options, timelines, and next steps Create accurate service intake documentation, descriptions, and records Coordinate effectively with service teams, repair partners, and Client Advisors to support repair workflows Maintain proactive communication with clients regarding service updates and expectations Support a polished, organized, and client-focused service environment Assist with routine operational and service support tasks as needed What We're Looking For Successful candidates are relationship-driven professionals who enjoy helping clients, solving problems, and delivering exceptional service experiences. This role requires professionalism, adaptability, and the ability to build trust through thoughtful communication and operational accuracy. Why Join Springer's Jewelers Springer's Jewelers is a family-owned luxury retailer committed to delivering a Superior Experience Always . Our Service Department plays an important role in supporting our clients and preserving the craftsmanship and care behind every piece we service. Springer's Jewelers is an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.