Account Manager

Description We are looking for a detail-oriented Account Manager to join a manufacturing organization in Eden Prairie, Minnesota on a contract basis with the potential for a permanent position. This position supports both customer relationships and day-to-day order activity, making it ideal for someone who enjoys balancing service, coordination, and accuracy. The role requires strong communication skills, comfort working in a fast-moving environment, and the ability to collaborate effectively across internal teams and external contacts.

Responsibilities:

• Manage communication with customers and internal stakeholders to provide timely updates and resolve service-related questions.
• Enter sales orders accurately and oversee processing activities to help ensure requests move forward without delay.
• Coordinate closely with planning and operations teams to align order timing, product availability, and customer expectations.
• Schedule orders and monitor progress to support on-time fulfillment in a high-volume setting.
• Maintain organized account and order records while using business systems and office tools to track activity.
• Respond to changing priorities with flexibility while maintaining a high level of accuracy and professionalism.
• Support account-related administrative tasks that contribute to smooth daily customer service operations. Requirements
• Previous experience in customer service, account support, or order management within a manufacturing environment.
• Hands-on experience using SAP in a business setting.
• Proficiency with Microsoft Office applications, including Excel.
• Ability to type between 45 and 60 words per minute.
• Data entry speed in the range of 8,001 to 10,000 keystrokes per hour.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced workplace.
• Effective written and verbal communication skills for working with both internal teams and external customers.

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