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Temporary Service Coordinator
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Home Instead
Proctor, MN (In Person)
$46,800 Salary, Full-Time
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Job Description
Interested in joining Minnesota's #1 in-home senior care organization? We are seeking an enthusiastic and detail organized Temporary Service Coordinator to join our team. In this role, you will be responsible for creatively managing the daily scheduling needs of the office. Be a professional enthusiastic and compassionate key player to help address our client and care professional scheduling needs/conflicts. If you love engaging with people, have a flair for creativity, and are passionate about making sure our clients are always staffed, we want to hear from you! This is not a remote position Key Benefits Competitive wage Paid Vacation BCBS Health Care Plan Simple IRA with 3% match Employee Assistance Program (EAP) Dental, Vision, etc. available for purchase Use of company vehicle for field visits Key Responsibilities Answering calls professionally and knowledgeably. Matching clients and caregivers based on needs, skills, and location. Maintaining schedules and fostering quality matches. Monitoring, mediating, and logging activities in software systems. Ensuring accurate client and caregiver records. Addressing client and caregiver concerns. Communicating openly with colleagues, caregivers, clients, and family members. Upholding company policies, procedures, and business ethics. Performing caregiving duties in emergencies if on-call. Required Skills & Characteristics Proven experience in scheduling, with a focus on client and care professional needs. Drive results•fill open shifts and address other scheduling conflicts. Strong interpersonal and communication skills; must enjoy engaging with people. Must be detail-oriented and possess neccesary organizational skills. Creative thinker with the ability to develop innovative recruitment and engagement strategies. Positive energy•optimistic! Strategic thinker and problem solver Core Value At Home Instead we only have one core value, Love (v.) or Love the verb, demonstrated by our eight key behaviors: Patience, Kindness, Humility, Selflessness, Respectfulness, Forgiveness, Honesty, and Commitment.