Skip to main content
Tallo logoTallo logo
Apply for this opportunity

This job application is on an outside website. Be sure to review the job posting there to verify it's the same.

Apply Offsite

Reputations manager

Job

Midtown Home Improvements

Wentzville, MO (In Person)

Full-Time

Posted 3 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 7/9/2026

Review key factors to help you decide if the role fits your goals.
How is this calculated?
Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
59
out of 100
Average of individual scores

Were these scores useful?

Skill Insights

Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.

Job Description

Reputations manager Midtown Home Improvements - 4.0 Wentzville, MO Job Details Full-time $45,000 - $50,000 a year 21 hours ago Qualifications Customer communication Reputation management Customer satisfaction tracking Brand crisis management Mid-level 3 years Client database systems Analysis skills Customer engagement CRM system proficiency Productivity software Strategic communications Customer success strategy Cross-functional collaboration Escalation handling Communication skills Marketing Cross-functional communication Analytics Full Job Description We are seeking a strategic, customer-focused Reputation Manager to strengthen our brand reputation across multiple markets and digital platforms. This role is responsible for leading online reputation strategy, monitoring customer sentiment, managing escalations, driving award recognition efforts, and enhancing customer experience programs. The ideal candidate will work closely with leadership and cross-functional teams to improve customer satisfaction, and support long-term business growth.
Key Responsibilities:
Increase positive review volume, ratings, and online visibility through proactive reputation strategies Monitor customer response and identify trends to drive actionable improvements Manage escalated customer concerns with professionalism and strategic communication Partner cross-functionally with leadership, operations, marketing, and customer service to improve customer experience Support award and recognition initiatives that enhance brand credibility and visibility
Qualifications:
3+ years of experience in reputation management, customer experience, customer success, communications, marketing, operations, or a related field Strong analytical and problem-solving abilities with experience interpreting customer feedback, managing escalations, and sentiment trends Exceptional written and verbal communication skills Highly organized with strong attention to detail Proficient in Microsoft Office, CRM systems, and online platforms Salary range: $45,000-$50,000 annually, based on experience and qualifications.