Front End Manager

Why choose us? Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.

Main responsibilities:

Ensure fast, friendly, and accurate checkout service aligned with company customer service standards Supervise and coordinate front-end operations, including cashiers, courtesy clerks, and customer service staff Monitor customer traffic, service levels, and maintain cleanliness, safety, and front-end appearance Oversee cash handling, reconciliation, register operations, and compliance with cash control procedures Resolve customer concerns and promote a positive, service-first environment Assist with hiring, training, scheduling, and performance management of front-end employees Ensure compliance with company policies, procedures, and safety standards Manage labor budgets, supplies, and support overall store performance goals We are looking for candidates who possess the following: Soft skills : Strong customer service orientation and interpersonal skills Effective communication and ability to interact positively with customers and team members Leadership and team-building capabilities Ability to remain composed and professional under pressure Conflict resolution and problem-solving skills

Competencies :

Supervisory and team leadership skills Decision-making and problem-solving abilities Organizational and scheduling capabilities Customer service program implementation Financial accountability (cash handling, budgeting, cost control)

Knowledge :

Front-end operations, policies, and procedures Basic employment practices and interviewing techniques Cash handling processes and reconciliation procedures Safety, sanitation, and compliance standards Basic math, weights, and measures Computer systems and point-of-sale equipment

Abilities :

Ability to supervise and develop team members Ability to analyze situations and recommend appropriate actions (including discipline and hiring decisions) Ability to operate and troubleshoot front-end equipment (registers, scanners, PCs, etc.) Ability to lift up to approximately 55 lbs and stand/walk for extended periods Ability to work efficiently in a fast-paced environment Other requirements: Ability to work in a safety-sensitive position Commitment to company policies, integrity, and safe work practices Ability to maintain a professional appearance and positive public image Flexibility in schedule, including evenings, weekends, and holidays (typical retail expectation) We also provide a variety of benefits including: Competitive wages paid weekly Access to up to 50% of your earned wages before payday, via our partnership with Stream Associate discounts Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!) Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits Leaders invested in your training, career growth and development An inclusive work environment with talented colleagues who reflect the communities we serve Our Values - Click below to view video: ACI Values A copy of the full job description can be made available to you.